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Warranty
1-Year Manufacturer’s Limited Warranty
Your Air Shower is warranted to be free from any manufacturing defects for a period of 1 year from your date of purchase under normal use and in compliance with the operating instructions.
A device is defective if:
- - It does not power on when plugged in.
- - Any strange sound or smell occurs when plugged in or when in use.
- - The button display is broken or fails to light up when pressed.
- - Any physical damage to the device parts occurs.
Your warranty is not transferable, extends only to the original purchaser, and is only valid when supplied with proof of purchase.
The warranty is valid only in the original country of purchase. This warranty is subject to the conditions set forth by the country in which the items were purchased. Conditions may vary. SUMSEI will not ship replacement or repair parts out of the country of purchase.
Return & Exchange
30-Day Money-Back Guarantee
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day money-back guarantee from the date of purchase for purchases from sumseiofficial.com, subject to the terms below:
Eligibility:
- The item must be returned within 30 days of the purchase date and proof of purchase (receipt or order confirmation) is required.
- The product must be in its original condition, including all packaging, accessories, hangtags and manuals.
Exclusions:
- Refurbished items, Express Shipping, and Final Sale items are not eligible for refunds under any circumstances.
- Products that have been damaged, altered, or show signs of excessive use may not be eligible for a full refund.
Items that are received as a gift and returned will be credited to the original purchaser’s credit card.
SUMSEI covers return shipping and shipping of replacement items.